Welcome to our home!

We wish you a pleasant stay and hope that you and your group enjoy all that our property has to offer. We ask that a few simple rules be followed to ensure an exceptional and memorable experience. As such, we’ve outlined our House Rules and Terms and Conditions below. Please note that we are at your disposal by phone at +1 (646) 971-1454 or via email at info@stayatlina.com should you have questions at any time.

House Rules

Guests must be mindful of their noise levels at all time. Indoor noise levels must be kept below 70 dBA at all times. Outdoor noise levels must be kept strictly under 60 dBA at all times. Music and/or excessive noise outdoors (i.e., yelling, noise amplification, musical instruments, animal barking, etc) must be kept to a respectful minimum at all times. Outdoor music is not permitted after 11PM.

  • Neighborhood quiet hours are strictly enforced from 11PM-10AM;
  • No smoking allowed inside the Premises;
  • Pets are not allowed unless specifically specified in the listing; any damage caused by pets will result in additional fines.
  • Be mindful of local street parking restrictions;
  • Parties and special events are not allowed and may result in additional fines;
  • If the neighbors are disturbed, Lina reserves the right to have the guest vacate the premises with no refund;
  • No alcohol may be consumed poolside and no glass containers may be used near the pool (if the property has a pool).
  • Guests must not damage the property or any furniture, fixtures or appliances;
  • Guests should maintain the use and cleanliness of all property and furnishings in good order;
  • Guests may only use appliances for their intended use;
  • Any guest not on the original reservation may not stay overnight on the property;
  • All visitors are the sole responsibility of the guest;
  • Guests shall not exceed the stated occupancy limits in the reservation;
  • Guests may not receive mail or packages at the Property;
  • Guests are responsible for doing a house walk-through and reporting any damage upon check-in;
  • All trash must be taken out and placed in trash bins. If not possible to place the trash in the bins, please place the trash bags alongside the inside garage wall. Trash is picked up once a week, if the bins are full please let our Customer Experience team know.
  • All dishes must be placed in the dishwasher and turned on upon departure.

Check-In / Check-Out

Check-in time is 4:00PM. Check-out time is 11:00AM. Early check-in and/or late check-out may be available at an additional cost upon request. Please contact Customer Experience for more information and details. Failure to abide by these times may result in additional fines.

Repairs and Maintenance

We cannot guarantee against mechanical failure of heating, air conditioning, appliances, TVs/VCRs/DVD Players, stereo equipment or pools/spas. Please report any inoperative equipment to Customer Experience promptly. Lina will make every reasonable effort to have repairs done quickly and efficiently. If you demonstrate that the problem persists after being given phone instructions by an Lina associate, a maintenance service professional may be dispatched. NO REFUNDS OR RENT REDUCTIONS WILL BE MADE DUE TO MECHANICAL FAILURES OR MALFUNCTIONS, INTERRUPTIONS OF UTILITIES, MAINTENANCE PROBLEMS OR CONSTRUCTION IN THE AREA. WHILE LINA WILL MAKE EVERY EFFORT TO REPAIR ANY MAINTENANCE ISSUE IN A TIMELY MANNER, IT CANNOT GUARANTEE THAT THE ISSUE WILL BE FIXED DURING A GUEST STAY, AS THE COMPANY MAY HAVE TO GO THROUGH HOME WARRANTIES. Lina will always look for alternative solutions to ensure and prioritize guest comfort.

Utility Agreement (Month or Longer Reservations)

For vacation rental stays for one month or longer, you acknowledge and accept that you will pay for ALL utilities (Gas & Electric) during your stay. The total utilities will be deducted from the Security Deposit and billed thereafter. Security Deposits will be refunded within 45 days after departure for one month or longer reservations. A $45 utility processing fee will be applied to the reservation which covers the administrative hours required to prorate your utility usage.

No Smoking Policy

All properties are non-smoking. Violation of the no smoking policy will result in fines up to $1,500 for any odors or damage to furniture.

Good Neighbor Policy

You agree to abide by all rules and regulations set forth by local ordinances, which includes a “Good Neighbor Policy”. You are advised to keep in mind that vacation rental properties may be located in quiet, private neighborhoods. Please respect our neighbors. Anyone found violating ordinance may be evicted from the property and face fines of up to $10,000. Guests will not be given a refund for issues related to ordinance violations. Possible violations include, outdoor sound amplification, over occupying parking areas, over occupying rental property, and failing to follow any of these House Rules.

Right to Enter

Lina and its agents shall have the right to enter the property upon notice to guests to abate any noise violations or other violations of these House Rules and to ensure the safety and comfort of guests. A Lina representative will contact the guests prior to arrival on the Premises.

Occupancy Limits

Guests who violate the listed occupancy limits are in serious violation and breach of these House Rules and Lina reserves the right to deny access or require all guests to vacate the premises. No refunds will be issued due to violation of occupancy limits.

Obligation to Follow Rules + Surveillance

Each property may be monitored by electronic video surveillance on the exterior of the house to ensure guest safety and security. Guests acknowledge that this Property may be under 24-hour exterior surveillance and security monitoring and patrols. Properties may include noise alert monitoring systems in order to ensure that neighborhood noise levels are respected.

No Event/Party Policy

Unless otherwise authorized in writing by Lina, no gatherings, loud celebrations, parties or other private events (collectively “Events”) are to be held at the vacation rental property during your occupancy. Holding an Event without receiving prior approval, permit or permission from Lina is considered an abuse and breach of these House Rules and is cause for immediate termination of occupancy.